Our Team


Collectively, the EZ Knock team has 53 years of process serving experience in addition to many years of outstanding support experience.

Industry Knowledge

With 53 years of experience comes an abundance of industry knowledge. Our team stays knowledgeable about the ever-changing world of process serving to further provide support to our users.

Market Intelligence

The EZ Knock Marketplace team wants to provide Buyers and Sellers the tools they need to be knowledgeable about the market. We work diligently to provide this information in multiple forms to our users.


The EZ Knock Marketplace team strives to create new and innovative tools, help content, and features for our users. We are always looking towards the future and preparing for changes coming our way. EZ Knock is always evolving, we're not done just yet!


Our Leadership Team

James Racina

James Racina

EZ Knock Program Manager

James has been developing technology in the process serving industry for 19 years! His experience producing and implementing efficient and creative software for legal professionals made him the obvious choice for this role.

As Program Manager, James leads the evolution of the EZ Knock Marketplace by taking innovative ideas and tools and turning them into reality.

Ashley Todd

Ashley Todd

EZ Knock User Excellence Manager

Ashley's years in the customer service industry allows her insight into how essential user experience can be.

As the User Excellence Manager, Ashley strives to provide understandable, informative, and creative help content for EZ Knock users. In addition to her role as help desk content extraordinaire Ashley is hands on working closely with the program manager creating and implementing new tools and features for the marketplace.

Meet the rest of the EZ Knock Team!

We have many other essential EZ Knock team members! You can read about them and more on our help center by clicking the button below.